Rhode Island Automotive Lemon Laws 


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STANDARDS OF THE RHODE ISLAND LEMON LAW

The following is an brief explanation of most relevant provisions of the Rhode Island lemon law. The complete text of the lemon law can be found at Rhode Island Gen. Laws § 31-5.2-1et seq.

VEHICLES COVERED

The Rhode Island lemon law cover any “motor vehicle”, defined as an automobile, truck, motorcycle, or van with a registered gross vehicle weight of less than 10,000 pounds. The motor vehicle must be sold, leased or replaced by a dealer or manufacturer after May 11, 1984. The lemon law covers used vehicles but does not cover motorized campers.

CONSUMERS COVERED

The lemon law covers the following consumers:

1. The buyer, other than for purposes of resale, of a motor vehicle;

2. Any person to whom the motor vehicle is transferred for the same purposes during the duration of any express or implied warranty applicable to the motor vehicle;

3. Any other person entitled by the terms of the warranty to enforce its obligations; and

4. The lessee of a motor vehicle for one year or more pursuant to a written lease agreement that makes the lessee responsible for repairs to the vehicle or the lessee of a motor vehicle pursuant to a lease-purchase agreement.

VEHICLE CONVERTERS

The lemon law applies to vehicle converters.

PROBLEMS COVERED

The lemon law covers anynonconformity, which is defined as any specific or generic defect or malfunction, or any concurrent combination of defects or malfunctions, that substantially impairs the use, market value or safety of the motor vehicle.

The lemon law provides manufacturers with an affirmative defense if it can be shown that the alleged nonconformity does not substantially impair the use, market value, or safety of the motor vehicle, or the nonconformity is the result of abuse, neglect, or unauthorized substantial modification or alteration of a motor vehicle by the consumer.

LEMON LAW COVERAGE PERIOD

The Rhode Island lemon law establishes aterm of protection ending one year or 15,000 miles after the date of the motor vehicle’s original delivery to the consumer, whichever comes first.

MANUFACTURER’S DUTY TO REPAIR A VEHICLE

If a motor vehicle does not conform to any applicable express or implied warranties, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, and the consumer reports the nonconformity to the manufacturer, its agent or authorized dealer during theterm of protection, then the manufacturer, its agent or authorized dealer must make the necessary repairs to conform the vehicle to the warranty. The necessary repairs must be made even after the expiration of theterm of protection.

MANUFACTURER’S DUTY TO REPURCHASE OR REPLACE A VEHICLE

If the manufacturer, its agent or authorized dealer or lessor does not conform the motor vehicle to any applicable express or implied warranty by curing any nonconformity after areasonable number of repair attempts, the manufacturer must, at the consumer’s option, either replace or repurchase the motor vehicle.

REASONABLE NUMBER OF REPAIR ATTEMPTS

The Rhode Island lemon law establishes apresumption that a reasonable number of repair attempts has been undertaken to conform a motor vehicle to the applicable express warranties if, during theterm of protection, either of the following occurs:

1. The same nonconformity has been subject to repair four or more times by the manufacturer, its agents or authorized dealers or lessors, but the nonconformity continues to exist or the nonconformity recurs; or

2. The motor vehicle is out of service by reason of repair of any nonconformity for a cumulative total of 30 or more calendar days.

Theterm of protection and the 30 day period are extended by any period of time during which repair services are not available to the consumer because of a war, invasion, strike, fire, flood or other natural disaster. For the period of time that repair services are not available because of a strike, the manufacturer must provide the consumer with the free use of a comparable motor vehicle.

OPPORTUNITY TO REPAIR

The presumption that a reasonable number of repair attempts has been undertaken does not apply unless the manufacturer is afforded one additional opportunity to cure any nonconformity arising during theterm of protection, even if the additional opportunity occurs after theterm of protection expires.

The additional opportunity to cure the nonconformity may not exceed seven calendar days, and begins on the day the manufacturer first knows or should have known that the terms of thepresumption have been met. This seven day period is extended by any period of time during which repair services are not available to the consumer for the reasons listed above.

DISPUTE RESOLUTION

If the manufacturer has established an informal dispute settlement procedure that complies with 16 C.F.R. Part 703, or that has been approved by the Rhode Island Attorney General, then the provisions requiring refund or replacement do not apply unless the consumer has first resorted to the informal dispute settlement procedure. This requirement does not apply unless the manufacturer, its agents or authorized dealer or lessor has provided the consumer with clear and conspicuous written notice of the procedure at the time of the motor vehicle’s delivery.

The consumer has the option of initiating a request for arbitration with the independent procedure provided by the Attorney General.

TIME PERIOD FOR FILING CLAIMS

An action must be commenced within the earlier of (1) three years of the date of the vehicle’s original delivery to the consumer, or (2) two years of the date on which the mileage on the vehicle reached 15,000 miles. The statute of limitations does not run during the period from the initiation of an informal dispute settlement procedure until 30 days following the procedure’s final decision.

REMEDIES UNDER THE RHODE ISLAND LEMON LAW

REPURCHASE OF OWNED VEHICLES

The Rhode Island lemon law sets out the following amounts that a manufacturer must pay when it repurchases an owned motor vehicle under the lemon law:

1. The full contract price of the motor vehicle, including all credits and allowances for any trade-in vehicle;

2. Reimbursement to the consumer for any “incidental costs” including sales tax, registration fee, finance charges, and any cost of nonremovable options added by an authorized dealer; and

3. Towing and reasonable rental costs that were a direct result of the nonconformity when towing services and rental vehicles of comparable year and size were not made available at no cost to the consumer;

4. Less a reasonable allowance for use.

Refunds must be made to the consumer and lienholder, if any, as their interests may appear.

The consumer has the option of retaining the use of any repurchased motor vehicle until the consumer receives the full refund. The continued use of the motor vehicle will be reflected in the reasonable allowance for use.

The reasonable allowance for use is calculated in accordance with the following formula:

Number of miles that the motor vehicle

traveled prior to the consumer’s first

report of the nonconformity to the

manufacturer, its agent or authorized total

dealer, and during any subsequent period contract

reasonable when the motor vehicle was not out of price of

allowance =of service by reason of repair X the motor

for use 100,000 vehicle

REPURCHASE OF LEASED VEHICLES

The Rhode Island lemon law sets out the following amounts that a manufacturer must pay when it repurchases a leased motor vehicle under the lemon law:

To the lessor:

1. 105% of the lessor’s actual purchase costs;

2. Collateral charges, if applicable;

3. Any fee paid to another to obtain the lease;

4. Any insurance or other costs expended by the lessor for the benefit of the lessee; and

5. An amount equal to state and local sales taxes not otherwise included as collateral charges, that were paid by the lessor when the vehicle was initially purchased;

6. Less the aggregate deposit and rental payments previously paid to the lessor for the leased vehicle.

To the lessee:

1. Aggregate deposit and rental payments previously paid to the lessor for the leased vehicle;

2. All credits and allowances for any trade-in vehicle;

3. All “incidental” costs including sales tax, registration fee, finance charges, and any cost of nonremovable options added by an authorized dealer or lessor; and

4. Towing and reasonable rental costs that were a direct result of the nonconformity when towing services and rental vehicles of comparable year and size were not made available at no cost to the consumer;

5. Less a reasonable allowance for use.

Refunds must be made to the lessor and lessee as their interests may appear. The lessee’s lease agreement with the lessor is terminated upon payment of the refund, and no penalty for early termination may be assessed.

The consumer has the option of retaining the use of any repurchased motor vehicle until the consumer receives the full refund. The continued use of the motor vehicle will be reflected in the reasonable allowance for use.

The reasonable allowance for use is calculated in accordance with the following formula:

Number of miles that the motor vehicle

traveled prior to the consumer’s first

report of the nonconformity to the aggregate

manufacturer, its agent or authorized deposit

dealer, and during any subsequent period and rental

reasonable when the motor vehicle was not out of payments

allowance =of service by reason of repair X paid to the

for use 100,000 lessor

REPLACEMENT

The Rhode Island lemon law provides that a replacement motor vehicle be a comparable new motor vehicle in good working order. The reasonable allowance for use does not apply to a replacement.

A replacement motor vehicle must be accompanied with the following amounts:

1. Reimbursement to the consumer for any fees for the transfer of registration or any sales tax incurred by the consumer as a result of the replacement; and

2. Towing and reasonable rental costs that were a direct result of the nonconformity when towing services and rental vehicles of comparable year and size were not made available at no cost to the consumer.

If the motor vehicle to be replaced was financed or leased by the manufacturer, its subsidiary or agent, the manufacturer, subsidiary or agent may not require the consumer to enter into any refinancing or lease agreement with an interest rate or other financial terms that are less favorable to the consumer than those stated in the original financing agreement or lease.

The consumer has the option of retaining the use of the motor vehicle to be replaced until the consumer receives a replacement motor vehicle acceptable to the consumer.

The manufacturer has 30 calendar days from the date of the motor vehicle’s return to deliver a comparable motor vehicle. If within that 30 days no comparable motor vehicle has been delivered, the manufacturer must provide a refund as set out above.


RHODE ISLAND LEMON LAW SUMMARY

EXECUTIVE SUMMARY

TIME PERIOD FOR FILING CLAIMS

Earlier of (1) three years following original delivery to the consumer, or (2) two years after 15,000 miles. To file in court, time does not run during participation in informal dispute settlement procedure until 30 days following procedure’s final decision.

ELIGIBLE VEHICLE

Automobile, truck, motorcycle, or van with less than 10,000 pounds GVW. Excludes motorized campers.

Covers used vehicles.

ELIGIBLE CONSUMER

(1)Buyer, other than for purposes of resale, of a motor vehicle; (2) any person to whom the motor vehicle is transferred for the same purposes during any express or implied warranty; (3) any other person entitled by the terms of the warranty to enforce its obligations; and (4)lesseeof a motor vehicle for one year or more pursuant to a written lease agreement that makes the lessee responsible for repairs to the vehicle, or the lessee of a motor vehicle pursuant to a lease-purchase agreement.

TIME PERIOD FOR FIRST OCCURRENCE OR NOTICE

Term of protection (earlier of one year or 15,000 miles following original delivery to a consumer).

TIME PERIOD FOR REASONABLE NUMBER OF ATTEMPTS TO REPAIR

Not specified.

PRESUMPTION

OR

DEFINITION

Presumption: during term of protection (earlier of one year or 15,000 miles following original delivery to a consumer), either (1) four or more attempts or (2) out of service for 30 or more calendar days.

NOTICE TO MANUFACTURER

Not specified.

FINAL OPPORTUNITY TO REPAIR

Before presumption applies, manufacturer has final opportunity not to exceed 7 calendar days, beginning on day manufacturer knows or should have known that terms ofpresumptionhave been met.

REASONABLE ALLOWANCE

Refund only: miles prior to first report of nonconformity and when not out of service, divided by 100,000 and multiplied by contract price or lessee’s aggregate deposit and rental payments

DISPUTE RESOLUTION

Must resort to informal dispute settlement procedure if it complies with 16 C.F.R. Part 703 or has been approved by the R.I. Attorney General, and manufacturer, dealer or lessor told consumer about the procedure. Consumer has the option of initiating arbitration with the independent procedure provided by the Attorney General.

DISCLOSURE TO SUBSEQUENT PURCHASER

Yes.

TITLE BRANDING

No.

RHODE ISLAND LEMON LAW SUMMARY

1.Citation

Rhode Island Gen. Laws §§ 31-5.2-1 through 31-5.2-13.

2.Motor vehicle covered

An automobile, truck, motorcycle, or van with a registered gross vehicle weight of less than 10,000 pounds. Excludes motorized campers.

Covers used vehicles.

3.Consumer covered

(1) The buyer, other than for purposes of resale, of a motor vehicle;

(2) Any person to whom the motor vehicle is transferred for the same purposes during the duration of any express or implied warranty applicable to the motor vehicle;

(3) Any other person entitled by the terms of the warranty to enforce its obligations; and

(4) The lessee of a motor vehicle for one year or more pursuant to a written lease agreement that makes the lessee responsible for repairs to the vehicle or the lessee of a motor vehicle pursuant to a lease-purchase agreement.

Lemon law rights inure to a subsequent transferee.

4.Nonconformity defined

Any specific or generic defect or malfunction, or any concurrent combination of defects or malfunctions, that substantially impairs the use, market value or safety of the motor vehicle.

5.Warranty defined

Not defined.

6.Lemon law rights period

“Term of protection” is the earlier of one year or 15,000 miles of use from the date of the new motor vehicle’s original delivery to a consumer.

7.Manufacturer’s obligation to repair

If a motor vehicle does not conform to any applicable express or implied warranties, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, and the consumer reports the nonconformity to the manufacturer, its agent or authorized dealer during theterm of protection, then the manufacturer, its agent or authorized dealer must make the necessary repairs to conform the vehicle to the warranty. The necessary repairs must be made even after the expiration of theterm of protection.

8.Manufacturer’s obligation to repurchase or replace

If the manufacturer, its agent or authorized dealer or lessor does not conform the motor vehicle to any applicable express or implied warranty by curing any nonconformity after areasonable number of attempts, the manufacturer must, at the consumer’s option, either replace or repurchase the motor vehicle.

9.Criteria for reasonable number of repair attempts

Presumed if, during theterm of protection, either of the following occurs:

(1) The same nonconformity has been subject to repair four or more times by the manufacturer, its agents or authorized dealers or lessors, but the nonconformity continues to exist or the nonconformity recurs; or

(2) The motor vehicle is out of service by reason of repair of any nonconformity for a cumulative total of 30 or more calendar days

10.Notice of nonconformity and final opportunity to repair

The presumption that a reasonable number of repair attempts has been undertaken does not apply unless the manufacturer is afforded one additional opportunity to cure any nonconformity arising during theterm of protection, even if the additional opportunity occurs after theterm of protectionexpires.

The additional opportunity to cure the nonconformity may not exceed seven calendar days, and begins on the day the manufacturer first knows or should have known that the terms of thepresumptionhave been met.

11.Affirmative defenses

It is an affirmative defense that:

(1) The alleged nonconformity does not substantially impair the use, market value, or safety of the motor vehicle, or

(2) The nonconformity is the result of abuse, neglect, or unauthorized substantial modification or alteration of a motor vehicle by the consumer.

12.Refund

Purchased vehicle

Refund consists of:

(1) The full contract price of the motor vehicle, including all credits and allowances for any trade-in vehicle;

(2) Reimbursement to the consumer for any “incidental costs” including sales tax, registration fee, finance charges, and any cost of nonremovable options added by an authorized dealer; and

(3) Towing and reasonable rental costs that were a direct result of the nonconformity when towing services and rental vehicles of comparable year and size were not made available at no cost to the consumer;

(4) Less a reasonable allowance for use.

The consumer has the option of retaining the use of any repurchased motor vehicle until the consumer receives the full refund. The continued use of the motor vehicle will be reflected in the reasonable allowance for use.

Leased vehicle

To the lessor:

(1) 105% of the lessor’s actual purchase costs;

(2) Collateral charges, if applicable;

(3) Any fee paid to another to obtain the lease;

(4) Any insurance or other costs expended by the lessor for the benefit of the lessee; and

(5) An amount equal to state and local sales taxes not otherwise included as collateral charges, that were paid by the lessor when the vehicle was initially purchased;

(6) Less the aggregate deposit and rental payments previously paid to the lessor for the leased vehicle.

To the lessee:

(1) Aggregate deposit and rental payments previously paid to the lessor for the leased vehicle;

(2) All credits and allowances for any trade-in vehicle;

(3) All “incidental” costs including sales tax, registration fee, finance charges, and any cost of nonremovable options added by an authorized dealer or lessor; and

(4) Towing and reasonable rental costs that were a direct result of the nonconformity when towing services and rental vehicles of comparable year and size were not made available at no cost to the consumer;

(5) Less a reasonable allowance for use.

The lessee’s lease agreement with the lessor is terminated upon payment of the refund, and no penalty for early termination may be assessed. The consumer has the option of retaining the use of any repurchased motor vehicle until the consumer receives the full refund. The continued use of the motor vehicle will be reflected in the reasonable allowance for use.

13.Replacement

Replacement is a comparable new motor vehicle in good working order.

A replacement motor vehicle must be accompanied with the following amounts:

1. Reimbursement to the consumer for any fees for the transfer of registration or any sales tax incurred by the consumer as a result of the replacement; and

2. Towing and reasonable rental costs that were a direct result of the nonconformity when towing services and rental vehicles of comparable year and size were not made available at no cost to the consumer.

If the motor vehicle to be replaced was financed or leased by the manufacturer, its subsidiary or agent, the manufacturer, subsidiary or agent may not require the consumer to enter into any refinancing or lease agreement with an interest rate or other financial terms that are less favorable to the consumer than those stated in the original financing agreement or lease.

The consumer has the option of retaining the use of the motor vehicle to be replaced until the consumer receives a replacement motor vehicle acceptable to the consumer.

The manufacturer has 30 calendar days from the date of the motor vehicle’s return to deliver a comparable motor vehicle. If within that 30 days no comparable motor vehicle has been delivered, the manufacturer must provide a refund as set out above.

14.Reasonable allowance

Applies to a refund but not to a replacement. The reasonable allowance for use of a purchased vehicle is calculated in accordance with the following formula:

Number of miles prior to consumer’s first report

of nonconformity to the manufacturer, agent or

dealer, and during any subsequent period when total contract

vehicle not out of service by reason of repair X price of the

100,000 motor vehicle

The reasonable allowance for use of a leased vehicle is calculated in accordance with the following formula:

Number of miles prior to consumer’s first report

of nonconformity to the manufacturer, agent or aggregate

dealer, and during any subsequent period when deposit and

vehicle not out of service by reason of repair X rental payments

100,000 paid to lessor

15.Refund of sales tax

Manufacturer refunds sales tax to the consumer. No provision for the manufacturer to obtain a refund of sales tax from the state.

16.Enhanced damages

Not specified, although a manufacturer’s failure to comply with the lemon law constitutes a deceptive trade practice.

17.Attorney’s fees

The court hearing a lemon law complaint may award reasonable attorney’s fees to the prevailing consumer.

18.Statute of limitations

An action must be commenced within the earlier of (1) three years of the date of the vehicle’s original delivery to the consumer, or (2) two years of the date on which the mileage on the vehicle reached 15,000 miles. The statute of limitations does not run during the period from the initiation of an informal dispute settlement procedure until 30 days following the procedure’s final decision.

19.Manufacturer-sponsored arbitration

If the manufacturer has established an informal dispute settlement procedure that complies with 16 C.F.R. Part 703, or that has been approved by the Rhode Island Attorney General, then the provisions requiring refund or replacement do not apply unless the consumer has first resorted to the informal dispute settlement procedure. This requirement does not apply unless the manufacturer, its agents or authorized dealer or lessor has provided the consumer with clear and conspicuous written notice of the procedure at the time of the motor vehicle’s delivery.

20.State-sponsored arbitration

The consumer has the option of initiating a request for arbitration with the independent procedure provided by the Attorney General.

21.Dealer liability

Not specified.

22.Restrictions on resale of returned vehicles

A motor vehicle that is returned to the manufacturer under the lemon law may not be resold or re-leased in Rhode Island without clear and conspicuous written disclosure to the prospective purchaser or lessee prior to resale of the fact that it was returned due to a nonconformity. The Attorney General will prescribe the exact form and content of the disclosure statement.

23.Point of sale notice of lemon law rights

Each licensed new car dealer or lessor must prominently post a notice about the Attorney General’s Motor Vehicle Arbitration Board. The Board will determine the size, type face, form and wording of the required sign.

24.Limitation on waiver

Any agreement entered into by a consumer for the purchase or lease of a new motor vehicle, that waives, limits, or disclaims lemon law rights is void as contrary to public policy. These rights inure to a subsequent transferee of the motor vehicle.






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