SAE PARTS

Return Policy:
Return Exchange Policy: We will issue an exchange if your item is received defective or the incorrect item was shipped. If we do not have the correct part in stock we will credit you back the amount of the part including any shipping fees. No returns will be accepted after 14 business days.

How Returns / Exchanges Work: We will re-ship your exchanged item when we receive the returned item from you or, preferably you can elect to have the 2nd item charged to your account. Credit for the 1st item will be given when the package is inspected, received and processed. (Credits take 1-3 weeks for processing.)

All Return Exchange Items MUST be in brand new condition, which means the item is never installed and kept in the original packaging and cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors. We are not responsible for any labor expenses, towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts.

Return Procedure: To return a part(s) please e-mail us, full name, part number, and e-mail address that we can contact you at along with a detailed explanation of why you need to return or exchange it. We will e-mail you back with instructions in approximately 2-3 business days. If you do not have your order number, please indicate when your order was purchased and the full name or e-mail address ordered with.

Hours of business:
Monday - Friday 8:00 AM to 4:30 PM  Eastern Time Office Phone# 1-877-723-8808, 734-722-3914

Shipments:
All packages are shipped with in one business day of your payment clearing pay-pal.   Shipments depending on location can take anywhere from 6 to 10 days.  For all shipping we us UPS ground, and all international & free shipping packages we use USPS, all international packages could take longer then domestic pacakges depnding on the countries customs offices, we do provide tracking numbers for all packages via e-mail that is provided by your pay-pal receipt.   Once the shipment is processed you will receive your tracking number in your e-mail.